📖Rules & Code of Conduct

Program and Demotion Rules

While the program focuses on growth, ambassadors may also be demoted or removed at the end of a season if expectations are not met.

• Inactivity: Completing fewer than 100 points worth of missions in a 3-month season

• Peer Reviews: Repeated low feedback on collaboration or reliability.

• Role Expectations: Failure to fulfill the duties of a rank (e.g. Sentinels not mentoring rookies).

• Code of Conduct: Breaches of community guidelines or misuse of the ambassador role.

Like promotions, demotions are limited to one rank per season. Ambassadors can regain higher ranks in future seasons by contributing actively again.

The Cronos Ambassador Program is a living initiative. While this framework reflects the current structure, missions and progression paths, all details — including points, tiers and rewards — are subject to change as the program evolves. The Cronos team reserves the final discretion on promotions, demotions and recognition to ensure the program remains fair, impactful and aligned with the long-term vision of the ecosystem.

Code of Conduct

To set the scene, here are some basic ground rules to abide by as a Cronos Ambassador.

• Community-first, accurate, helpful

• Cite/point to official sources for technical claims

• Don’t promise returns; avoid price talk or speculation

• Visuals: follow the brand kit and keep layouts clean and readable.

• No financial advice

• Disclose (new or pre-existing) paid partnerships or affiliations to the core team

• Follow local laws & venue rules for events

• Report spam/scams/impersonation to program leads in Discord.

General Conduct

1. Factual Representation: Report facts, avoid attacks on individuals or groups of individuals. When taking inspiration or basing yourself on news from sources (whether it be other contributors, news outlets,...) to provide insights, analysis, updates to the community: give credit where credit is due.

For example, give credit by QRTing the original post and/or providing a link to the press release, blog, news article. A simple copy/paste from another post and claiming it as your own is not allowed. The same goes for just taking a paragraph or section from an analysis without quoting the source. We want to build a constructive, collaborative and respectful ambassador team and community.

2. Respectful Communication: Engage with all individuals and communities respectfully. Avoid derogatory, discriminatory, or offensive language. Personal attacks, harassment, or bullying are strictly prohibited.

3. Professionalism in Public Forums: Whether on social media, public events, or any other forum, conduct yourself in a manner that reflects positively on Cronos. Before posting, consider how your words could be interpreted if reported out of context by media outlets. E.g. If a press outlet writes "Cronos ambassador says .... "

4. Constructive Feedback and Dialogue: Adopt a mentality geared towards constructive feedback. Focus on solutions and positive outcomes rather than dwelling on problems or assigning blame.

5. Positive Community Engagement: Strive to uplift conversations and encourage the community, especially in challenging times. Use positive language to motivate collective action and improvement. E.g. “We are a strong community, we can't drop projects at the first roadblock” , “Let's unite and make this project better, all token holders should make their voice heard to say the direction that they endorse” etc.

6. Privacy and Confidentiality: Respect the privacy of individuals and confidentiality of sensitive information. Do not disclose personal information, DM screenshots, private conversations without consent or share insider information about Cronos developments that haven't been made public.

7. Collaboration over Competition: While healthy competition is a natural part of the blockchain ecosystem, prioritize collaboration and mutual respect. Focus on how Cronos contributes uniquely to the blockchain space, without disparaging competitors.

8. Ethical Considerations: Avoid conflicts of interest, do not engage in or support fraudulent activities, always act in the best interest of the Cronos ecosystem.

9. Affiliation with other projects, chains and/or tokens: being affiliated with projects/tokens on other chains is not allowed. Affiliation with other projects/tokens on Cronos is allowed, however: this has to be disclosed to the core team, and be clearly indicated on the Ambassador's website and/or socials that such projects/tokens are not directly affiliated with or endorsed by Cronos Labs in any way. It is not allowed to leverage the exposure received as a Cronos Ambassador and/or the support (campaign microgrants, AMAs hosted, events, clout...) given to a Cronos Ambassador from Cronos itself to bring unreasonable attention to or have their affiliated projects/tokens benefit directly from such support.

At Cronos, we encourage ambassadors to innovate and build projects that contribute positively to the ecosystem. However, community trust is our shared foundation. If a project you’re involved with results in harm, controversy, or loss of confidence—whether intentional or not—the core team may decide to pause your ambassador status for that cohort. Rejoining the next cohort is possible once trust is rebuilt with the team and community. All final decisions rest with the Cronos core team, made with fairness and in the spirit of preserving a healthy, thriving ecosystem.

Example Scenario: Dealing with negative actors / intentional provokers on social media

Recognize and Assess

• Identify Negative Behavior: Negative actors often engage in disruptive behaviors such as posting off-topic messages, spreading misinformation, or intentionally provoking arguments. Recognize the difference between genuine concerns and negative actors seeking to provoke a response

• Example Response: If unsure whether a comment is from a negative actor or a concerned community member, proceed with caution. Offer assistance or clarification on the topic. "It seems there might be some confusion about [topic]. I'm here to help clarify any questions you may have."

Do Not Engage Directly, or Use Facts and Disengage for misinformation

• Avoid Fueling the Fire: Directly engaging with negative actors who are intentionally trying to provoke can often escalate the situation. Do not respond to provocative, off-topic, or abusive comments.

• Example Conduct: If a comment is clearly provoking without genuine concern, it’s often best to ignore it. Focus on engaging constructively with members who are interested in meaningful dialogue.

• If responding to misinformation, briefly correct with facts and then disengage to avoid prolonged conflict.

• Example Response to Provocative Statement: “While there are varying opinions on [topic], this [source] states that [facts]. For the sake of this discussion, let's continue to focus on constructive insights related to [topic].

Maintain Professionalism

• Keep Responses Polite and Neutral: If you must respond, keep your replies factual, polite, and to the point. Do not mirror the troll's negative behavior.

• Example Response: "We appreciate all feedback, but we encourage constructive and respectful discussion. Let's focus on building a positive community together."

Use Platform Tools

• Leverage Moderation Tools: Utilize social media moderation tools to report and block users who violate the platform's terms of service or the community guidelines.

• Example Conduct: If a user consistently posts harmful or irrelevant content, report the behavior to the social media platform and consider using block or mute functions to prevent further disruption.

Emphasize Community Guidelines

• Reiterate Community Standards: Remind the community of the guidelines and the importance of respectful and constructive engagement.

• Example Response: "Let's remember to keep our discussions respectful and productive. We're all here to support and learn from each other."

Promote Positive Interactions

• Highlight Positive Contributions: Shift focus from negative interactions by highlighting and engaging with positive, constructive community contributions.

• Example Response: "hank you to everyone sharing insights and supporting each other! Your positive contributions make #CROFam stronger."

Impact of not abiding by the Code of Conduct

Be aware that in case of Ambassadors breaking the Code of Conduct, or seem to be involved in disallowed activities, the core team reserves the right to suspend Ambassadors or downgrade their Rank accordingly.

Code of Conduct Quiz

FYI - when you start your journey as a Cronos Ambassador, you will be asked to complete a Code of Conduct Quiz. It is important to review the information above before taking that quiz.