💡Tips & FAQs

For end-users

How can I get started on Cronos chain?

• For most end-users, the easiest way to get started on Cronos chain is to start with a Crypto.com app account and then transfer some CRO and cryptocurrency holdings to your self-custodial wallet on Cronos via the "withdraw" feature.

• With respect to the choice of a self-custodial wallet, a Crypto.com Onchain Wallet, MetaMask, or Rabby wallet is a good place to start. You can start trying other wallets once you become more familiar with self-custody.

• Don't forget that you need CRO in your wallet in order to pay for transaction fees on Cronos chain.

Are there video tutorials on how to use DeFi or NFT apps on Cronos?

• Yes! Visit the Cronos Youtube channel where you can find a playlist for end-users with tutorials and video streams.

• Favorite videos include:

  • Cronos tutorial: Connect your crypto wallet to Cronos chain

  • Cronos tutorial: Top up your crypto wallet on Cronos chain

  • Cronos tutorial: Use the Dapp browser in your crypto wallet

  • Cronos tutorial: Trade and invest your cryptos on Cronos chain

  • Cronos tutorial: See and sell your NFTs on Cronos

Where can I find the list of applications available on Cronos chain?

• In the Crypto.com Onchain Wallet, you can check the "browser" tab where you can see a selection of apps.

• You can also visit https://discover.cronos.org to browse a database of available dapps (decentralized apps).

I have transferred cryptocurrencies by mistake to an address on Cronos chain. Can someone help me to recover the funds?

• Cronos chain is a public, open-source, decentralized, immutable blockchain network. The Cronos Labs team coordinates open-source development of the network, but it has no control over the network.

• If you have sent your cryptocurrencies to an incorrect address or network, it is not materially possible for the Cronos Labs team to revert the transaction or recover these funds. You need to contact the owner of the address where the funds have been sent.

• If you are the owner of that address and the address is self-custodial, meaning that you know the seed phrase or private key of the address, then you should be able to take control of the funds yourself. For this, you need to use either the Crypto.com Onchain Wallet or MetaMask, where you can import either the seed phrase (Crypto.com Onchain Wallet) or private key (MetaMask) of the address. You can then connect to Cronos chain (see for example https://docs.cronos.org/for-users/metamask). You may then transfer your funds to another address, or to a Crypto.com account if you would like to move the cryptos to another chain.

• On the other hand, if you are not the owner of the address, it can be very difficult to contact the owner. If the address is the deposit address of a custodial exchange that does not support Cronos, most of the time it is not possible to recover the funds, and in any case, only the owner of that address can help.